Upsell at the right moment
Offer late check-out or upgrades when guests ask, not in a generic email blast.
For Revenue Managers
Turn every conversation into an upsell opportunity
Conciergia surfaces upsell moments inside the guest chat — late check-out, room upgrade, restaurant booking — at the moment guests are already engaged.
Conciergia · Room 304
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AI Concierge
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Welcome, Mr. Aliyev. How can I help during your stay?
Sabahın xeyir, breakfast saat neçəyə qədərdir?
Sabahın xeyir! Breakfast is served from 7:00 to 10:30 in the ground-floor restaurant.
Send menuI'll come down
Yes, send menu — and 2 espresso, please.
Order received. Routing 2× espresso and the breakfast menu to F&B.
Routed to F&B · ETA 8–10 min
Type message…
Verified room sessionEncrypted
Why revenue managers pick Conciergia
Built for how this role actually works
Direct booking capture
Promote returning-guest direct booking inside the chat, after a positive interaction.
Restaurant revenue visibility
See restaurant orders by room, by day, by item. Identify which dishes drive in-room dining revenue.
Channel mix insight
Compare requests originating from QR vs. messaging vs. front desk to focus the right channels.
Relevant features
Tools shaped to this role's day
These are the features revenue managers reach for first.
- Upsell prompts inside guest chat
- Restaurant order analytics
- Direct-booking nudges
- Per-room revenue contribution
- Promotional message scheduling
Solutions
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Conciergia is built for the whole team — see how it fits the rest of the org.
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