Real preference data
Guest dietary needs, language, and request patterns become real segments — not guesses.
For Marketing Managers
Personalise outreach with the data your hotel already produces
Conciergia surfaces guest preferences and behaviour signals you can use for segmented offers, post-stay follow-ups, and direct booking campaigns.
Conciergia · Room 304
Online · 100+ languages
AI Concierge
Live now
Welcome, Mr. Aliyev. How can I help during your stay?
Sabahın xeyir, breakfast saat neçəyə qədərdir?
Sabahın xeyir! Breakfast is served from 7:00 to 10:30 in the ground-floor restaurant.
Send menuI'll come down
Yes, send menu — and 2 espresso, please.
Order received. Routing 2× espresso and the breakfast menu to F&B.
Routed to F&B · ETA 8–10 min
Type message…
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Why marketing managers pick Conciergia
Built for how this role actually works
Better post-stay follow-up
Trigger follow-ups after a positive chat interaction, not days after checkout.
Campaign-ready content
Export segments to your email and CRM tools to run targeted campaigns.
Brand-consistent guest voice
AI tone of voice is configurable so chat sounds like the rest of your brand.
Relevant features
Tools shaped to this role's day
These are the features marketing managers reach for first.
- Guest preference segments
- Triggered post-stay outreach
- Brand-consistent AI tone of voice
- Promotional QR campaigns
- Conversion analytics for chat-driven offers
Solutions
Other roles in your hotel
Conciergia is built for the whole team — see how it fits the rest of the org.
General Manager
Automate routine tasks to make your teams more efficient.
See moreRevenue Manager
Boost direct bookings and create upselling opportunities.
See moreFront Office Manager
Reduce reception queues by automating repetitive guest requests.
See moreIT Manager
Secure guest data and connect with current hotel systems.
See moreBook a demo
See Conciergia from a marketing manager's point of view
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