Tenant isolation by design
Every property is isolated. Roles are scoped. No accidental cross-property exposure.
For IT Managers
Secure by design, built to integrate
Conciergia is tenant-isolated, role-based, and integrates with the systems your hotel already runs — no rip-and-replace, no shadow IT.
Conciergia · Room 304
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AI Concierge
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Welcome, Mr. Aliyev. How can I help during your stay?
Sabahın xeyir, breakfast saat neçəyə qədərdir?
Sabahın xeyir! Breakfast is served from 7:00 to 10:30 in the ground-floor restaurant.
Send menuI'll come down
Yes, send menu — and 2 espresso, please.
Order received. Routing 2× espresso and the breakfast menu to F&B.
Routed to F&B · ETA 8–10 min
Type message…
Verified room sessionEncrypted
Why it managers pick Conciergia
Built for how this role actually works
Encryption and audit logs
PII encrypted at rest. Every conversation, role change, and admin action is logged.
PMS and POS integrations
Connect to your PMS, POS, and channel manager via supported integrations or custom webhooks.
Predictable rollout
SSO, custom domains, and SAML available on Enterprise. No surprises at scale.
Relevant features
Tools shaped to this role's day
These are the features it managers reach for first.
- Tenant isolation per property
- Role-based access control
- Webhook signatures (HMAC-SHA256)
- Audit log export
- Custom integration support
Solutions
Other roles in your hotel
Conciergia is built for the whole team — see how it fits the rest of the org.
General Manager
Automate routine tasks to make your teams more efficient.
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Boost direct bookings and create upselling opportunities.
See moreFront Office Manager
Reduce reception queues by automating repetitive guest requests.
See moreMarketing Manager
Send personalised and efficient campaigns to guests.
See moreBook a demo
See Conciergia from a it manager's point of view
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Secure by design