Instant Responses (24/7)
AI handles 90% of routine queries in under 10 seconds, anytime.
Turn Every Guest Request Into a 5-Star Review
AI concierge that speaks 100+ languages, handles orders and routes tasks to your staff. Live in 24 hours.
Best Western Tbilisi
Room 305 · AI Concierge
AI Concierge
Online
Type message…
Guest Chat
Staff Dashboard
Food & Beverage
Giorgi M.
On duty
Active Tasks
TodayRoom 412
Room service · Coffee & Pastries
15 min ago
Preparing…Room 201
Room service · Dinner for 2
45 min ago
DoneStaff Tasks
Did you know?
68% of guests say slow response time is their N1 frustration.
Traditional front desks are overwhelmed.
Conciergia is the bridge.
- Median AI response on routine queries
- <10s
- Languages supported in guest chat
- 100+
- From signup to live with QR codes
- 24h
Multilingual Support (100+)
No language barriers. Conciergia speaks to your guests in their native tongue.
Automated Task Routing
Orders and requests are automatically sent to the right department.
Why teams switch
A single layer for guest service and operations
Replace messaging silos, paper notes, and shadow spreadsheets with one shared queue.
One unified inbox
Every guest channel — chat, QR, voice transcript, email — flows into the same shared queue.
100+ languages
Auto-detect, translate, and answer guests in their language without staff intervention.
Smart task routing
Requests reach the right department instantly with the original guest message attached.
Reports that explain the busy days
Weekly digests show which questions guests ask, where response time slips, and which automations save the most time.
PMS, POS, channel manager
Connect to existing systems via supported integrations or signed webhooks.
One operations layer
Manage, Automate & Track Everything in One Place
Take control of guest communication, hotel operations, staff tasks, orders, and reports from one clear and powerful dashboard.
Manage guest requests from start to finish.
Track every request, assign it to the right department, monitor progress, and make sure nothing gets missed.
conciergia.app · tasks
Inbox
- All requests42
- My tasks9
- Front desk14
- Housekeeping11
- F&B8
- Engineering3
+3
Open tasks
14
-12%
Avg. response
9s
+0.2
CSAT (7d)
4.7/5
Escalations
2
Live request queue
View all →| Room | Request | Department | Status | Age |
|---|---|---|---|---|
| 412 | Late check-out | Front desk | In progress | 2m |
| 207 | Dinner order · 2 mains | F&B | New | 3m |
| 318 | Extra towels | Housekeeping | Assigned | 9m |
| 105 | AC not cooling | Engineering | Escalated | 14m |
| 221 | Spa hours · Greek | Concierge | Resolved | 22m |
Live mix
Revenue & guest service mix
Ancillary
+25%
vs. last quarter
- 32%
Upsells
- 26%
Room service
- 22%
Concierge
- 12%
Maintenance
- 8%
Other
Revenue & ROI
Maximize Your Hotel's Revenue with Conciergia AI
Drive revenue growth with AI-powered guest communication, smart upselling, automated ordering, and operational optimization — all from a single platform built for hospitality teams.
- Surface upgrade and F&B offers in the moment guests are engaged
- Automate repetitive requests so staff focus on real hospitality
- Track revenue impact and response time per property in one dashboard
+25%
Up-selling lift
Late check-out, upgrades, and F&B in-chat.
+$3,500
Monthly revenue per property
Incremental ancillary spend on a 50-room pilot.
10x
Return on investment
Versus a part-time concierge headcount.
Indicative figures. Replace with verified pilot KPIs before publishing.
Ready to elevate your guest experience?
Ready to Transform Your Guest Experience?
Launch your AI concierge in as little as 24 hours and start automating guest communication today.
Live in 24 hours
Full support
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